Frequently Asked Questions

We recommend reserving your equipment as soon as possible to ensure availability, especially during peak season. However, we can often accommodate last-minute requests.

Yes, we require a deposit to reserve equipment. The deposit amount varies depending on the equipment you are renting and the length of the rental period.

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

We can set up on grass, turf, asphalt, concreate, pavers or inside a venue or home. We cannot any circumstances set up on a rocks, gravels or dirt.

Yes, we clean, sanitize, and dry our inflatables immediately after each event.

We usually cancel if the forecast is showing 35% or more. If you want to reschedule for a later time that is fine or we will refund 100% if no services were provided. If we arrive and set up and it starts raining we do keep your security deposit. We reserve the right to cancel, our equipment is very expensive and will ruin in the rain.

Yes, travel fee + tax all included under our inventory check out page for rentals within Houston and its surroundings .We will do our best to arrive 1-45min unless specified otherwise.